• Even for new, unused items, leather or synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural malfunctions) that occur under normal use conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical part (movement).
• The case, crystal, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance during use, such as scratches on the case, crystal, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance during use, such as scratches on the case, crystal, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.