• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be performed for a fee.
• The warranty is valid only for delivery and use within Japan.
• After purchase, if you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, as repairs are not possible, a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.