• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description; customers who are particularly concerned should refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please note that we cannot accept claims regarding scratches caused by adjustments or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (previous owner), we process it to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical part (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be carried out at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable parts or components are damaged and require replacement.
• Changes in external appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so returns and refunds will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable parts or components are damaged and require replacement.
• Changes in external appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.