• Even for new, unused items, leather and synthetic leather products may develop indentations or kinks during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about such details, please refrain from placing an order.
• Antique and vintage items are products where you can enjoy the changes that occur over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a complimentary service only for removing links. Please note that we cannot accept claims regarding scratches that occur during adjustment or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If there is personal information (previous owner) on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.