• Even for new, unused items, leather and synthetic leather products may show impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Details＞

• We will repair and adjust functional defects (natural breakdowns) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is only valid for deliveries within Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will be outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.