• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that occur over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer free link removal service only. Please note that we cannot accept claims regarding scratches that occur during adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps, etc.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use free of charge.
• The warranty covers only the mechanical movement.
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, not genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery to and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by the customer's incorrect usage or dropping of the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by the customer's incorrect usage or dropping of the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.