• Even for new, unused items, leather and synthetic leather products may have indentations or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully visible in the images or not mentioned in the description, so if you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to enjoy the changes that come with age. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustments or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜About warranty details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, you may be advised to replace exterior parts other than basic maintenance, but this is not covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials and parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Products covered by warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products not covered by warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials and parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.