• Even if products are new and unused, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If a guarantee contains personal information (previous owner), we have processed it to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜About Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is only valid for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, returns and refunds will be processed as repairs are not possible.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.