• Even for new, unused items, leather and synthetic leather products may have press marks or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustments or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (former owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Coverage＞

• We will repair or adjust free of charge any functional defects (natural malfunctions) that occur under normal use.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, not genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by the customer's incorrect usage or dropping of the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Items Covered by Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products that do not come with any warranty.

＜Items Not Covered by Warranty＞

• Malfunctions or damage caused by the customer's incorrect usage or dropping of the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.