• Even for new and unused leather or synthetic leather products, storage may result in press marks or indentations, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned; customers who are particularly concerned should refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or incorrect sizing resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be illegible.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions, free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for delivery and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by improper use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Products Covered by Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair service is not available, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by improper use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.