• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in the images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their age-related changes. They will generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for removing links only. Please note that we cannot accept claims regarding scratches caused by adjustments or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is present on the guarantee, it has been processed to be illegible.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty Details＞

• We will repair or adjust free of charge any functional defects (natural malfunctions) that occur under normal usage conditions.
• The warranty covers only the mechanical movement.
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For items difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, replacement parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage due to customer's incorrect use or dropping.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For products with a 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage due to customer's incorrect use or dropping.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.