• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to enjoy the changes that come with age. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜About Warranty Coverage＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal usage conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Products Covered by Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.