• Even for new, unused leather and synthetic leather products, indentations or creases may occur during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for the changes they undergo over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜About Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, replacement parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by anyone other than our store.

＜Products Covered by Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so returns and refunds will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear, or discoloration of the case, glass, or bracelet.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by anyone other than our store.