• Even for new, unused leather and synthetic leather products, indentations or creases may occur during storage, but this is not a product defect.
• Pre-owned items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches due to adjustment or size discrepancies. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair or adjust functional defects (natural malfunctions) that occur under normal use free of charge.
• The warranty covers only the mechanical part (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by improper use or dropping by the customer.
• Damage to consumable parts or materials requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by improper use or dropping by the customer.
• Damage to consumable parts or materials requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.