• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description; therefore, customers who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that come with age. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches or size differences resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• Functional defects (natural failures) that occur under normal usage conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be subject to a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace external parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops, etc.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For a 1-month warranty, repair service is not available, and a return/refund will be issued.
• Accuracy and external parts such as the case, band, crystal, and crown are not covered by the warranty for malfunctions or damage.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops, etc.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.