• Even for new, unused items, leather or synthetic leather products may develop pressure marks or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches that occur during adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (of the previous owner), it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal usage conditions will be repaired and adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, crystals, bracelets, leather bands, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be subject to a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, crystal, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Non-eligible Products

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, crystal, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.