• Even for new, unused items, leather and synthetic leather products may show pressure marks or creases due to storage, but this is not considered a product defect.
• Pre-owned items may have damage not captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use free of charge.
• The warranty covers the mechanical part (movement) only.
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, this will be outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts and components requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair service is not available, and a return/refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts and components requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.