• Even if items are new and unused, leather and synthetic leather products may develop indentations or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully visible in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• Regarding band size adjustment, we offer link removal free of charge. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair or adjust free of charge any functional defects (natural malfunctions) that occur under normal use conditions.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, and leather strap are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

Eligible Warranty Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For products with a 1-month warranty, repair is not possible, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products without any warranty.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.