• Even for new and unused leather or synthetic leather products, storage may result in pressure marks or kinks, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches that occur during adjustment or incorrect sizing. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (former owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is only valid for deliveries within Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will not be covered by our warranty.

• Breakdowns or damage caused by incorrect usage or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Breakdowns and damage caused by natural disasters, fires, or geological changes.
• Breakdowns or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Breakdowns or damage caused by incorrect usage or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Breakdowns and damage caused by natural disasters, fires, or geological changes.
• Breakdowns or damage caused by repairs or overhauls performed by parties other than our store.