• Even for new, unused items, leather and synthetic leather products may show pressure marks or creases from storage, but this is not a product defect.
• Used items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty details＞

• We will repair and adjust functional defects (natural failures) that occur under normal usage conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is only valid for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, you may be advised to replace exterior parts other than basic maintenance, but this will be outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible products for warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranty, as repair is not possible, a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products that do not come with any warranty.

＜Products not covered by warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.