• Even for new, unused items, leather or synthetic leather products may develop press marks or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty Coverage＞

• We will repair or adjust functional defects (natural breakdowns) that occur under normal use conditions, free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be performed for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend replacing exterior parts other than basic maintenance, this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, as repairs are not possible, a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.