• Even for new, unused items, leather and synthetic leather products may have impressions or marks from storage, but this is not a product defect.
• Used items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo with age. They generally have scratches and dirt from use.
• Regarding band size adjustment, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal usage conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, we may offer a refund.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, you may be recommended to replace external parts other than basic maintenance, but this is outside the scope of our warranty.

• Breakdowns or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Breakdowns and damage caused by natural disasters, fire, or earthquakes.
• Breakdowns or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible products for warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products excluded from warranty＞

• Breakdowns or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Breakdowns and damage caused by natural disasters, fire, or earthquakes.
• Breakdowns or damage caused by repairs or overhauls performed by parties other than our store.