• Even for new, unused items, leather or synthetic leather products may develop press marks or kinks during storage, but this is not a product defect.
• Used items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. Please provide the product number when inquiring about a product.

Warranty Coverage

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, geological changes, etc.
• Malfunctions or damage caused by repair or overhaul performed by a party other than our store.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, as repair is not possible, a return and refund will be offered.
• Malfunctions or damage to accuracy, case, band, crystal, crown, and other exterior parts are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, geological changes, etc.
• Malfunctions or damage caused by repair or overhaul performed by a party other than our store.