• Even for new, unused items, leather and synthetic leather products may develop pressure marks or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that occur over time. They generally have scratches and dirt from use.
• For band size adjustment, we offer free link removal service only. Please note that we cannot accept claims regarding scratches or incorrect sizing resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is present on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• Functional defects (natural failures) that occur under normal use conditions will be repaired and adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather band, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be performed for a fee.
• The warranty is only valid for deliveries within Japan and use within Japan.
• If the manufacturer recommends external parts replacement or other services beyond basic maintenance when you request maintenance after purchase, these services are not covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping of the product by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• The 1-month warranty does not cover repairs, so a return and refund will be provided.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products that do not come with any warranty.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping of the product by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.