• Even for new, unused items, leather or synthetic leather products may show pressure marks or creases due to storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or size discrepancies resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, crystals, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered instead.
• When repairing antique and vintage watches, substitute parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches on the case, crystal, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Applicable Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Non-Applicable Products

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches on the case, crystal, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.