• Even for new, unused items, leather and synthetic leather products may develop indentations or kinks during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned; therefore, those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer free link removal services only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (previous owner's), we have processed it to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

Warranty Details

• Functional defects (natural failures) that occur under normal usage conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repairs.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend exterior part replacement or other services beyond basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• The 1-month warranty does not cover repairs, so it will be handled as a return and refund.
• Accuracy and damage or malfunction of exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.