• Even for new, unused items, leather products and synthetic leather products may develop pressure marks or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not captured in images or not mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches caused by adjustments or size discrepancies. We also cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜About Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, and leather strap are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunction or damage due to incorrect use by the customer or dropping.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunction or damage caused by natural disasters, fire, or earthquakes.
• Malfunction or damage caused by repairs or overhauls performed by parties other than our store.

＜Products Covered by Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, returns and refunds will be processed as repairs are not possible.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunction or damage due to incorrect use by the customer or dropping.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunction or damage caused by natural disasters, fire, or earthquakes.
• Malfunction or damage caused by repairs or overhauls performed by parties other than our store.