• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that come with age. They generally have scratches and dirt from use.
• Band size adjustment is offered as a free service only for link removal. We cannot accept claims regarding scratches that occur during adjustment or discrepancies in size. Furthermore, we cannot add links or punch holes in leather straps.
• If a guarantee contains personal information (of a previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• Functional defects (natural malfunctions) occurring under normal use conditions will be repaired and adjusted free of charge.
• The warranty covers only the mechanical movement.
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For items difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend replacing exterior parts other than basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance due to use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological events.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Warranty-Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so returns and refunds will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance due to use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological events.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.